It is essential that company IT systems function correctly. To ensure this, it is not only necessary to intervene quickly and effectively whenever there is a problem, but the correct work must be undertaken on the network both in terms of prevention and evolution.

The best solution for resolving any incident is to anticipate it; therefore, our technicians pay special attention to the correct maintenance of equipment, particularly those that are critical to your business.

Anexia provides you with an IT equipment maintenance service, aimed at the prevention and resolution of incidents in your Systems.

We apply solutions to the incidents once reported by any of the means available: by telephone or by our technicians coming out to your company, or failing that, the repair of your equipment at our technical centre.

Anexia provides the most flexible solution for the technical service needs of your company. Our Hourly Coupons enable you to make use of the human and technical resources of our company when and how you need them, in accordance with your requirements. (Hardware, Software, Systems and Communications)

Services included:

IT and systems maintenance support within business hours (9:00 to 19:00 hours from Monday to Friday). RESPONSE TIME: 8 working hours. In-situ support on the client premises. FREE visits to the client premises. Telephone Support Help Desk (93 289 52 20).

^** A cost of ½ hour TSS (Technical Support Service) will be calculated per incident resolved.

* Iva not included

The HOURLY COUPONS do not expire. The investment is maintained whilst the hours remain unused.